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Non-Discrimination Policy

The Cypress of Charlotte complies with applicable state and Federal civil rights laws and does not discriminate in any of its activities on the basis of race, color, national origin, age, sexual orientation, gender identity, disability, or sex.

The Cypress of Charlotte:
• Provides free aids and services in a timely manner to people with disabilities to communicate effectively with us, such as:
• Qualified sign language interpreters
• Written information in other formats (large print, audio, accessible electronic formats, other formats)
• Provides free language services in a timely manner to people whose primary language is not English, such as:
• Qualified interpreters
• Information written in other languages

If you need these services or other assistance, contact us at The Cypress of Charlotte Office, 3442 Cypress Club Drive, Charlotte, NC by phone 1-800-643-1665.

If you believe that The Cypress has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with The Cypress of Charlotte Office, in person or by mail at The Cypress of Charlotte Office, 3442 Cypress Club Drive, Charlotte, NC by phone 1-800-643-1665.

If you need help filing a grievance, The Cypress of Charlotte Office is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201, 1-800-368-1019, 800- 537-7697 (TDD) Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-643-1665 (TTY: 1-800-643-1665).

ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 1-800-643-1665 (ATS : 1-800-643-1665).

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-800-643-1665 (TTY: 1-800-643-1665).

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-800-643-1665 (TTY: 1-800-643-1665).

注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-800-643-1665(TTY:1-800-643-1665)。

ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 1-800-346-5661 (رقم هاتف الصم والبكم: 1-800-346-5661).

ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-800-643-1665 (телетайп: 1-800-643-1665).

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-800-643-1665 (TTY: 1-800-643-1665)번으로 전화해 주십시오.

ΠΡΟΣΟΧΗ: Αν μιλάτε ελληνικά, στη διάθεσή σας βρίσκονται υπηρεσίες γλωσσικής υποστήριξης, οι οποίες παρέχονται δωρεάν. Καλέστε 1-800-643-1665 (TTY: 1-800-643-1665).

ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-800-643-1665 (TTY: 1-800-643-1665).
注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-800-643-1665(TTY:1-800-643-1665)まで、お電話にてご連絡ください。

ATTENZIONE: In caso la lingua parlata sia l’italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 1-800-643-1665 (TTY: 1-800-643-1665).

સુચના: જો તમે ગુજરાતી બોલતા હો, તો નિ:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો 1-800-643-1665 (TTY: 1-800-643-1665).

ध्यान दें: यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। 1-800-643-1665 (TTY: 1-800-643-1665) पर कॉल करें।

Phil and Lisa Tappy Video

“We decided to do this early”

If you’re looking for 'retirement living' with Country
Club Style and amenities, we'd love to hear from you!

Contact Us
704.714.5500 | 800.643.1665